Privacy Policy

Last updated: April 7, 2026

LedgerAI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our Service.

1. Information We Collect

We collect the following types of information:

• Account information: Name, email address, and subscription plan when you sign up.
• QuickBooks data: Financial transactions, accounts, and company information accessed via the QuickBooks Online API, solely to provide the Service.
• Bank statement data: Transaction data from bank statement files you upload.
• Usage data: Information about how you use the Service, including pages visited and features used.
• Payment information: Processed securely by Stripe. We do not store credit card numbers.

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve the Service
• Categorize your financial transactions using AI
• Generate financial reports and audit summaries
• Send you transaction emails and service updates
• Respond to support requests
• Comply with legal obligations

3. QuickBooks Data

We access your QuickBooks data under the permissions you grant via OAuth. We use this data only to provide the bookkeeping features of the Service. We do not share your QuickBooks data with third parties except as necessary to operate the Service (e.g., sending data to AI models for categorization). We do not use your financial data for advertising or sell it to data brokers.

4. AI Processing

Transaction descriptions and amounts are sent to Anthropic's Claude AI API for categorization. This data is processed in accordance with Anthropic's data use policies. We use Claude only for transaction categorization and do not retain conversation history beyond what is necessary for the current session.

5. Data Sharing

We share your data only with:

• Intuit: To access your QuickBooks data via their API
• Anthropic: To categorize transactions using Claude AI
• Stripe: To process payments
• Railway: Our hosting infrastructure provider

We do not sell your personal data to any third parties.

6. Data Security

We use industry-standard security measures including HTTPS encryption, secure database storage, and access controls. QuickBooks OAuth tokens are stored encrypted. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your account data for as long as your account is active. Generated reports are stored for 90 days. Upon account termination, we delete your personal data within 30 days, except where required by law.

8. Your Rights

You have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; disconnect your QuickBooks account at any time; export your data upon request.

To exercise these rights, contact us at [email protected].

9. Cookies

We use a single session cookie to keep you logged in. We do not use advertising or tracking cookies.

10. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email. Continued use of the Service constitutes acceptance of the updated policy.

12. Contact

For privacy questions or requests, contact us at [email protected].